Customer Service
Company has established an efficient logistics network to facilitate the nationwide delivery of our product and the transportation of raw materials to our production sites in a timely manner. We have also established logistics arrangements with FedEx and China Post to achieve integrated and comprehensive delivery coverage across China.
We have also developed a water card that allows its holder to redeem and receive direct delivery of our premium water throughout China. A call center has been established in Beijing to handle the delivery requests of water card holders. Consumers can have our bottled water delivered to them throughout China, which is a convenient service that sets us apart from our competitors. Upon receiving an order, our product is shipped from the closest warehouse to arrive at the customer’s door within 48 hours.
For more details, please visit our customer site: